Service lines
Tawazun Assist
24/7 membership: hotline in English, Arabic and Kurdish, vetted medical network, evacuation routing, security advisories, incident support.
What membership includes
- A 24/7 hotline answered in English, Arabic and Kurdish by staff who know your file.
- A vetted medical network with pre-arranged clinics and hospitals in each city.
- Medical evacuation routing and coordination with your insurer.
- Security advisories on movement, closures and local conditions.
- Incident support: lost documents, detention at a checkpoint, road accidents, hospital admissions.
How it works in practice
Each member is registered before travel with their documents, medical notes, insurer and emergency contacts on file. When a call comes in, the duty officer already has the context and can dispatch, translate or escalate immediately rather than starting from scratch.
Who it suits
Organisations with staff moving through Iraq intermittently, NGO and mission teams working outside major cities, and individuals living in-country without a corporate support structure behind them. Cover is priced per person per month with no minimum team size.